Open Access Open Access  Restricted Access Subscription or Fee Access

The essential skill set of a resilient emergency manager

Jenna Tyler, MS, Abdul-Akeem Sadiq, PhD

Abstract


The broadened mission of emergency management has required emergency managers to develop and maintain a diverse and evolving set of skills and competencies. While several scholars and practitioners have offered guidance on the skills, competencies, and education needed to be an effective emergency manager, there are other equally important characteristics of an effective emergency manager that have received relatively less attention in the emergency management literature. This article seeks to provide a more comprehensive list of the characteristics of an effective emergency manager by introducing the notion of the resilient emergency manager. A resilient emergency manager is someone who is able to adapt to changing conditions, make agile decisions, function interoperably, mobilize resources, scale programs, policies, and procedures, develop robust collaborative networks, and build redundant emergency management systems. This article concludes with a discussion on how to build and sustain the essential skill set of a resilient emergency manager.


Keywords


resilient emergency manager, effective emergency manager, emergency management, skills, competencies

Full Text:

PDF

References


Comfort LK, Waugh WL, Cigler BA: Emergency management research and practice in public administration: Emergence, evolution, expansion, and future directions. Public Admin Rev. 2012; 72 (4): 539-547.

Kapucu N: Developing competency-based emergency management degree programs in public affairs and administration. J Public Affairs Educ. 2011; 1: 501-521.

Blanchard BW: Outlines of competencies to develop successful 21st century hazard or disaster or emergency or hazard risk managers. 2003. Available at https://training.fema.gov/emiweb/downloads/corecompetenciesemhied.doc. Accessed May 15, 2017.

Blanchard BW: Top ten competencies for professional emergency management. 2005. Available at https://training.fema.gov/hiedu/docs/blanchard%20-%20competencies%20em%20hied.doc. Accessed May 15, 2017.

Cwiak CL: Framing the future: What should emergency management graduates know? J Homeland Security Emerg Manage. 2011; 8 (2): 14.

Drabek TE: Emergency management and homeland security curricula: Contexts, cultures, and constraints. J Emerg Manage. 2007; 5 (5): 33-41.

Knox CC, Haupt B: Incorporating cultural competency skills in emergency management education. Disaster Prev Manag. 2015; 24 (5): 619-634.

Marks CA: Professional competencies for the Master's level emergency manager. 2005. Available at https://training.fema.gov/hiedu/downloads/craigmarksprofessionalemgraddoc.doc. Accessed May 15, 2017.

McCreight R: Educational challenges in homeland security and emergency management. J Homeland Security Emerg Manage. 2009; 6 (1): 1-6.

Thomas D, Mileti D: Designing educational opportunities for the hazards manager of the 21st Century. 2003. Available at https://training.fema.gov/hiedu/downloads/thomas%20and%20milleti.pdf. Accessed May 15, 2017.

Van Wart M, Kapucu N: Crisis management competencies: The case of emergency managers in the USA. Public Manage Rev. 2011; 13 (4): 489-511.

Waugh WL, Sadiq AA: Professional education for emergency managers. J Homeland Security Emerg Manage. 2011; 8 (2): 1-9.

Woodbury GL: Critical curriculum for emergency management leaders: Three essential themes. J Emerg Manage. 2005; 3 (2): 72-92.

Stehr SD: The changing roles and responsibilities of the local emergency manager: An empirical study. Int J Mass Emerg Disaster. 2007; 25 (1): 37-55.

FEMA: Introduction to crisis, disaster, and risk management concepts. 2014. Available at https://training.fema.gov/hiedu/aemrc/booksdownload/emoutline/. Accessed May 15, 2017.

Haddow G, Bullock J, Coppola DP: Introduction to Emergency Management. Burlington, Massachusetts: Butterworth-Heinemann, 2011.

Phillips BD, Neal DM, Webb G: Introduction to Emergency Management. Boca Raton, Florida: CRC Press, 2011.

Britton N: A new emergency management for the new millennium? Austral J Emerg Manage. 2001; 16 (4): 44-54.

Schneider RO: A strategic overview of the “new” emergency management. 2003. Available at http://www.training.fema.gov/EMIWeb/downloads/SchneiderStrategicOverview.doc. Accessed May 30, 2017.

Verbeek M: The evolving roles of emergency managers. 2010. Available at http://www.crhnet.ca/sites/default/files/library/Verbeek.pdf. Accessed May 30, 2017.

Sadiq AA, Graham JD: Exploring the relationship between hazard adjustments and risk managers in organizations. J Conting Crisis Man. 2016; 24 (4): 209-220.

Sadiq AA, Weible CM: Obstacles and disaster risk reduction: Survey of Memphis organizations. Nat Hazards Rev. 2010; 11 (3): 110-117.

Birkland TA: Disasters, catastrophes, and policy failure in the homeland security era. Rev Policy Res. 2009; 26 (4): 423-438.

Perry RW, Mankin LD: Preparing for the unthinkable: Managers, terrorism and the HRM function. Pers Adm. 2005; 34 (2): 175-193.

Kettl DF: The States and Homeland Security: Building the Missing Link. New York, New York: Century Foundation, 2003

Hu Q, Knox CC, Kapucu N: What have we learned since September 11, 2001?. A network study of the Boston marathon bombings response Public Admin Rev. 2014; 74 (6): 698-712.

Alexander D: Towards the development of standards in emergency management training and education. Disaster Prev Manag. 2003; 12 (2): 113-123.

Demiroz F, Kapucu N: The role of leadership in managing emergencies and disasters. Eur J Econ Polit Stud. 2012; 5 (1): 91-101.

Kapucu N, Van Wart M: Making matters worse: An anatomy of leadership failures in managing catastrophic events. Admin Soc. 2008; 40 (7): 711-740.

Cwiak CL, Campbell R, Cassavechia MG, et al.: Emergency management leadership in 2030: Shaping the next generation meta-leader. J Emerg Manage. 2017; 15 (2): 81-97.

The 9/11 Commission Report: The 9/11 Commission Report. 2003. Available at https://9-11commission.gov/report/911Report.pdf. Accessed May 30, 2017.

Comfort LK, Wukich C: Developing decision-making skills for uncertain conditions: The challenge of educating effective emergency managers. J Public Affairs Educ. 2013; 1: 53-71.

Kapucu N, Sadiq AA: Disaster policies and governance: Promoting community resilience. Politics and Governance. 2016; 4 (4): 58-61.

Mileti D: Disasters by Design: A reassessment of Natural Hazards in the United States. Washington, DC: Joseph Henry Press, 1999.

Cutter SL, Burton CG, Emrich CT: Disaster resilience indicators for benchmarking baseline conditions. J Homeland Security Emerg Manage. 2010; 7 (1): 1-22.

Bruneau M, Chang SE, Eguchi RT, et al.: A framework to quantitatively assess and enhance the seismic resilience of communities. Earthq Spectra. 2003; 19 (4): 733-752.

Egli DS: Beyond the storms: strengthening homeland security and disaster management to achieve resilience. Armonk, New York: ME Sharpe, 2013.

International Federation of Red Cross and Red Crescent Societies: IFRC Framework for Community Resilience. 2014. Available at http://www.ifrc.org/Global/Documents/Secretariat/201501/1284000-Framework%20for%20Community%20Resilience-EN-LR.pdf. Accessed June 13, 2017.

Waugh WL, Streib G: Collaboration and leadership for effective emergency management. Public Admin Rev. 2006; 66 (1): 131-140.

Flanagan TA, Lybarger JS: Leading Forward: Successful Public Leadership Amidst Complexity, Chaos and Change. San Francisco, California: John Wiley & Sons, 2014.

FEMA: Glossary. 2017. Available at https://emilms.fema.gov/is700anew/glossary.htm#I. Accessed May 30, 2017.

Thomas K, Bergethon PR, Reimer M: Interoperability for first responders and emergency management: Definition, need, and the path forward. World Med Health Policy. 2010; 2 (3): 161-166.

Farazmand A: Learning from the Katrina crisis: A global and international perspective with implications for future crisis management . Public Admin Rev. 2007; 67 (1): 149-159.

O'Leary R: Becoming and being an effective collaborator. In Perry JL, Christensen RK (eds.): Handbook of Public Administration. San Francisco, California: John Wiley & Sons, 2015, pp. 528-545.




DOI: http://dx.doi.org/10.5055/jem.2019.0395

Refbacks

  • There are currently no refbacks.


Copyright (c) 2019 Journal of Emergency Management
This site uses cookies to maintain session information critical to the user's experience and environment on this system. Click "Accept Cookies" to continue.
For more details please visit our privacy statement at: Privacy & GDPR