

Hurricane Gustav: Disassociation as evidence of organizational learning
Abstract
Keywords
References
Department of Homeland Security: The first year after Hurricane Katrina: What the federal government did.Available at http://www. dhs.gov/xfoia/archives/gc_1157649340100.shtm. Accessed July 7, 2009.
Heath B: $3.9B in hurricane aid still unspent; Gulf Coast officials blame bureaucracy. USA Today. February 9, 2009: 1A.
Littlefield RS, Quenette AM: Crisis leadership and Hurricane Katrina: The portrayal of authority by the media in natural disasters. J Appl Commun Res. 2007; 35(1): 26-47.
Barnes MD, Hanson CL, Novilla LMB, et al.: Analysis of media agenda setting during and after Hurricane Katrina: Implications for emergency preparedness, disaster response and disaster policy. Am J Public Health. 2008; 98: 604-610.
Schleifstein M, Krupa M: Gustav has state on alert; evacuations could start early as Friday. Times-Picayune. August 27, 2008: 1.
Rainey R: Revised disaster plans may be tested; Jefferson residents urged to prepare. Times-Picayune. August 28, 2008: 1.
Carr S: 7 spots to guide shelter seekers; information points spread across state. Times-Picayune. August 30, 2008: 1.
Nossiter A: New Orleans sets plan for storm evacuation. NY Times. August 30, 2008: 16.
Hammer D: Officials make use of Katrina lessons; FEMA, state and city set tone of efficiency. Times-Picayune. August 31, 2008: 1.
Elie LE: Easing up on the forecast. Times-Picayune. September 3, 2008: 1.
Fink S: Crisis Management: Planning for the Inevitable. New York: AMACOM, 1986.
Sellnow TL, Littlefield RS: Lessons Learned About Protecting America’s Food Supply: Case Studies in Crisis Communication. Fargo, ND: ND Institute for Regional Studies, 2005.
Seeger MW, Sellnow TL, Ulmer RR: Communication and Organizational Crisis. Westport, CN: Praeger, 2003.
Agle BR, Mitchell RK, Sonnenfeld JA: Who matters to CEOs? An investigation of stakeholder attributes and salience, corporate performance and CEO values. Acad Manage J. 1999; 42(2): 507-525.
Bryson JM: What to do when stakeholders matter: Stakeholder identification analysis techniques. Public Manage Rev. 2004; 6: 21-53.
Stephens KK, Malone PC, Bailey CM: Communicating with stakeholders during a crisis: Evaluating message strategies. J Bus Commun. 2005; 42: 390-419.
Coombs WT: Choosing the right words: The development of guidelines for the selection of the “appropriate” crisis-response strategies. Manage Commun Q. 1995; 8: 447-476.
Coombs WT: The protective powers of crisis response strategies: Managing reputational assets during a crisis. J Promotion Manage. 2006; 12: 241-260.
Coombs WT: Protecting organization reputations during a crisis: The development and application of situational crisis communication theory. Corp Reputation Rev. 2007; 10(3): 163-176.
Vasi IB, Macy M: The mobilizer’s dilemma: Crisis, empowerment and collective action. Soc Forces. 2003; 81: 979-998.
Massey JE: Managing organizational images: Crisis response and legitimacy restoration. In Millar DP, Heath RL (eds.): Responding to Crisis: A Rhetorical Approach to Crisis Communication. Mahwah, NJ: Lawrence Erlbaum Assoc, Inc., 2004: 233-246.
Benoit WL: Image restoration discourse and crisis communication. In Millar DP, Heath RL (eds.): Responding to Crisis: A Rhetorical Approach to Crisis Communication. Mahwah, NJ: Lawrence Erlbaum Assoc, Inc., 2004: 263-280.
Veil S: Mayhem in the magic city: Rebuilding legitimacy in a communication train wreck. Public Relat Rev. 2007; 33: 337-339.
Carroll JS: Organization learning activities in high-hazard industries: The logics underlying self-analysis. J Manage Stud. 1998; 35(6): 699-717.
Premeaux SF, Breaux D: Crisis management of human resources: Lessons from Hurricane Katrina and Rita. Hum Resour Plann. 2007; 30(3): 39-47.
Ulmer RR, Sellnow TL, Seeger MW: Considering the future of crisis communication research: Understanding the opportunities inherent to crisis events through the discourse of renewal. In Coombs WT, Holladay SJ (eds.): The Handbook of Crisis Communication. Malden, MA:Wiley-Blackwell, 2010: 691-697.
Piotrowsky C, Armstrong TR: Mass media preferences in disaster: A study of hurricane Danny. Soc Behav Pers. 1998; 26(4): 341-346.
Sood R, Stockdale G, Rogers EM: How the news media operate in natural disasters. J Commun. 1987; 37(3): 27-41.
DeWaal E, Schonbach K, Lauf E: Online newspapers: A substitute or complement for print newspapers and other information channels? Communications. 2005; 30: 55-72.
West DM, Orr M: Race, gender, and communications in natural disasters. Policy Stud J. 2007; 35(4): 569-586.
Hester JB, Gibson R: The agenda-setting function of national versus local media: A time-series analysis for the issue of same sex marriage. Mass Commun Soc. 2007; 10: 299-317.
Dill RK,Wu HD: Coverage of Katrina in local, regional, national newspapers. Newspaper Res J. 2009; 30(1): 6-20.
Rodriguez H, Trainor J, Quarantelli EL: Rising to the challenges of a catastrophe: The emergent and prosocial behavior following Hurricane Katrina. Ann Am Acad. 2006; 604: 82-101.
McCombs M, Shaw D: The agenda-setting function of the mass media. Public Opin Q. 1973; 37: 62-75.
Birkland TA: Natural disasters as focusing events: Policy communities and political response. Int J Mass Emerg Disasters. 1986; 14(2): 221-243.
Charmaz KC: Grounded Theory: A Practical Guide Through Qualitative Analysis. Thousand Oaks, CA: Sage, 2006.
Burke K: Attitudes Toward History. 3rd ed. Berkeley: University of California Press, 1984.
Scott RT, Alpert B: Gustav might crash political parties; delegates, Jindal may alter convention plans. Times-Picayune. August 27, 2008: 2.
Moller J: Hurricane Gustav will not stop republican convention. Times-Picayune. August 30, 2008: 4.
East Jefferson Bureau: Jefferson parish hunkering down; evacuation help available today. Times-Picayune. August 30, 2008: 1.
Nossiter A, Dewan S: Mayor orders the evacuation of New Orleans. NY Times. August 31, 2008: 1.
Hammer D, Maggi L, Dungca N: Solemn memorials; across New Orleans, ceremonies offer residents a chance to remember the victims of hurricane Katrina. Times-Picayune. August 30, 2008: 1.
Pope J: Hunkering down; weaker Gustav might give metro area breathing room; Storm turns farther toward Lafourche, Terrebone parishes; City-assisted evacuation helps residents get out of harm’s way. Times-Picayune. September 1, 2008: 1.
St. Tammany Bureau: Tammany utility lines, trees fall; some sewerage, water service out. Times-Picayune. September 2, 2008: 1.
Reckdahl K, Anderson E: Massive evacuation still has its holdouts; estimated 10,000 left in New Orleans. Times-Picayune. September 1, 2008: 1.
Kider T: Planes, trains, buses get Louisiana evacuees to shelters; about 25,000 land in Miss. Times-Picayune. September 2, 2008: 6.
Gustav’s passing. Times-Picayune. September 2, 2008: 5.
Healy P, Nagourney A: 2 million flee hurricane’s path; G.O.P. cuts convention events party’s plans remain unsettled; McCain tours gulf relief center. NY Times. September 1, 2008: A1.
Bracing for a storm. Times-Picayune. August 31, 2008: 6.
Dewan S: A long and weary bus ride to anywhere, haunted by memories. NY Times. September 1, 2008: 1.
Carr S: 18,000 people get out on buses, trains; assisted evacuation goes smoothly,N.O. says. Times-Picayune. September 1, 2008: 1.
Time to prepare. Times-Picayune. August 27, 2008: 6.
Schleifstein M: West bank woes shallower than feared; revised forecast: Less storm surge. Times-Picayune. September 1, 2008: 1.
Reid M: The road out: Contraflow journey has plenty of bumps I-59 creeps; Westbound smooth. Times-Picayune. September 1, 2008: 4.
Nolan B: This time, it seems, everybody’s got a plan; locals prep for Gustav with Katrina in mind. Times-Picayune. August 31, 2008: 1.
Schleifstein M:Waves may push surge over top of some levees; flooding possible on north shore; west bank levees could be overtopped; Gustav could be deadly Katrina-Rita hybrid. Times- Picayune. August 31, 2008: 1.
The corps’ promise. Times-Picayune. August 31, 2008: 6.
Hurricane roulette. Times-Picayune. August 27, 2008: 6.
Not ready for Gustav. The New York Times. August 29, 2008: 20.
Barrow B, Scott RT: State scrambles to find buses for evacuation; original contractor reneged, Jindal says. Times-Picayune. August 30, 2008: 1.
Christen CT, Huberty KE: Media reach, media influence? The effects of local, national, and internet news on public opinion inferences. J Mass Commun Q. 2007; 84: 315-334.
Fearn-Banks K: Crisis Communications: A Casebook Approach. 3rd ed. Mahwah, NJ: Lawrence Erlbaum Associates, Inc., 2007.
DOI: https://doi.org/10.5055/jem.2010.0039
Refbacks
- There are currently no refbacks.
Copyright (c) 2018 Journal of Emergency Management