A case for standardized communications for point of distribution operations

Authors

  • Travis L. Cline, MS
  • Kar Ee Ho, MS
  • Chris Hood, MBA
  • Austin Riegsecker, MS
  • J. Eric Dietz, PhD, PE

DOI:

https://doi.org/10.5055/jem.0498

Keywords:

Command and Control, Point of Distribution, Communication, NIMS

Abstract

Objective: Propose standardized communication formats and procedures at the point of distribution (POD) sites to facilitate the effective management and alleviate friction points that may occur while responding to a widespread medical incident within the National Incident Management System (NIMS).

Design: Through observation of POD operations and interviews with key personnel in Indiana and county emergency management agencies (EMA), identify current communication practices and propose a structured command and control (C2) framework that would streamline management requirements during a widespread activation.

Setting: The State of Indiana, various counties throughout Indiana.

Conclusions: Current C2 practices are adequate for small-scale events. However, a standardized approach to the C2 and reporting framework may provide more responsive situational awareness and incident management of larger-scale medical incidents within Indiana.

Author Biographies

Travis L. Cline, MS

Purdue Homeland Security Institute, Purdue University, West Lafayette, Indiana

Kar Ee Ho, MS

Purdue Homeland Security Institute, Purdue University, West Lafayette, Indiana

Chris Hood, MBA

Purdue Homeland Security Institute, Purdue University, West Lafayette, Indiana

Austin Riegsecker, MS

Purdue Homeland Security Institute, Purdue University, West Lafayette, Indiana

J. Eric Dietz, PhD, PE

Purdue Homeland Security Institute, Purdue University, West Lafayette, Indiana

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Published

07/01/2021

How to Cite

Cline, MS, T. L., K. E. Ho, MS, C. Hood, MBA, A. Riegsecker, MS, and J. E. Dietz, PhD, PE. “A Case for Standardized Communications for Point of Distribution Operations”. Journal of Emergency Management, vol. 19, no. 4, July 2021, pp. 355-66, doi:10.5055/jem.0498.