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A case for standardized communications for point of distribution operations

Travis L. Cline, MS, Kar Ee Ho, MS, Chris Hood, MBA, Austin Riegsecker, MS, J. Eric Dietz, PhD, PE

Abstract


Objective: Propose standardized communication formats and procedures at the point of distribution (POD) sites to facilitate the effective management and alleviate friction points that may occur while responding to a widespread medical incident within the National Incident Management System (NIMS).

Design: Through observation of POD operations and interviews with key personnel in Indiana and county emergency management agencies (EMA), identify current communication practices and propose a structured command and control (C2) framework that would streamline management requirements during a widespread activation.

Setting: The State of Indiana, various counties throughout Indiana.

Conclusions: Current C2 practices are adequate for small-scale events. However, a standardized approach to the C2 and reporting framework may provide more responsive situational awareness and incident management of larger-scale medical incidents within Indiana.


Keywords


Command and Control, Point of Distribution, Communication, NIMS

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References


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DOI: https://doi.org/10.5055/jem.0498

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